We are a tech startup disrupting the telco industry.
A few years ago, we decided to launch a mobile service. Well, it was a lot harder than us nerds expected.
We were offered platforms from several vendors that were inflexible, complex and expensive - a technical plumbing mess of spaghetti.
Instead of settling for complexity, we built our own cloud-native platform to launch our mobile service. The platform easily connects essential modules with value-added features and resulted in the most loved mobile service in the United States.
We decided - why stop at mobile? Our platform could help create amazing subscription-based services atop any network - wireless, fiber, cable, DSL, satellite, or private LTE.
As startups do, we decided to pivot and double-down on our platform.
Reach
Platform
Allow us to introduce the
It’s a four-year-old digital operator powerhouse. It’s a SOC2 compliant, cloud-native, highly-scalable platform, enhanced with the most popular and scalable APIs.
Despite the technical jargon, the platform is 100% customer (consumer & SMB) focused and design-led for both customers and agents alike.
A solution for
every persona
every step
and for
of the journey.
End users
Consumers, SMB, Enterprise: Customers expect a lot. Well, give it to them. From a website to MyAccount to a personalized app, the Reach Platform provides the experience, communication and transparency today’s customers need.
White labeled app, website and MyAccount
Devices and fulfillment
Promos, referrals and affiliate offers
Full lifecycle notifications
Agents
Sales and Support: Equip your team with every tool they need on a platform they’ll love. One single place for support, sales, ticketing, customer details, order history, billing and more.
Inbound and Outound sales
Level 1 Customer Support portal with Help Desk and Ticketing
Full customer management: profiles, order history, billing, payments, fulfillment and more
Stakeholders
Everyone else - product, marketing, finance, accounting, etc: Believe it or not - different departments CAN play well together! Allow stakeholders with multiple responsiblities to access the data they need without translation.
Catalog and Plan management
Policy engine
Billing (one time and recurring), Compliance, Taxes
Reporting, Analystics, Growth and Retention tools
Let us tell you about this magical customer journey map.
Technical limitations are no more.
Let your marketing team be kids in a candy store.
Seriously. Go wild.
(we’re a startup and it’s what we do)
A single pane platform
PAINLESS.
with a rich integration ecosystem.
Personas
Subscriber
Agent
Stakeholder
Deployment
Turnkey
Modules
API
We know we’re not experts at everything.
That’s why we integrate with best-in-class third-parties. Check out a sample of our partners.
Devices and Financing
Payments & Taxes
SSO & Security
Routers
SEO and Analytics
Logistics
Customer Management
User Behavior
On Deck / Considerations
ServiceNow
Netsuite
Vetro
Adtran
DZS
Microsoft Dynamics
Service Fusion
LeadSquared
IQGO
OnTheGo
Calix
Nokia EMS
Acuity Scheduling
SalesForce
Verizon Connect: Reveal
Have a service worth integrating?
Launching one of these services?
You should talk to us first.
VoLTE
Service Bundles
IoT & Connectivity Management
Enterprise Connectivity
Fixed Wireless
Failover Internet
Pay-in-Advance Mobile + Broadband
Seriously.